Recently went to a Shopper’s Drug Mart in Kingston and purchased a mascara that I thought was on sale for $6.99. ¬†I decided it would be a better deal to get the “buy one get one free” mascara.
I got home and noticed that I had been charged $11.89 for the package of mascara. ¬†When I called the cosmetics department they said that the sale price did not apply to the buy one get one mascara (same brand, same product).
I returned to the store and talked with a manager and explained that they could not do this! ¬†Essentially they were charging me nearly $5.00 extra for a mascara that was supposed to be free! ¬†He agreed and told me to tell the individual at the cash that I could have the item for $6.99.
I told the cashier that the manager (gave his name) said that I could have the item for $6.99 and that I had been charged the wrong price. ¬†The idiot cashier proceeded to call someone over the loud speaker to come to the front. ¬†Once this employee arrived she told him to go and check the price. ¬†I told her that I had already told her the price and that she was wasting my time.
The employee returned and said “11.89.” ¬†She then turned to me and said “It’s 11.89.” ¬†I was getting angry at this point and told her that I had told her it was $6.99 and that I wanted the manager. ¬†He came over and told her the price was $6.99 and she finally, after much exhaustion and time-wasting, let me have it for the correct price.
However, I noticed that several other people must have fallen for this and paid full price, as nearly all of the double “bogo” mascara’s were gone. ¬†Looks like Shopper’s made a profit off of selling free mascara.