Archive for the 'American Romance Bridal Store' Category

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American Romance Bridal Store in Oakville Ontario: Poor Customer Service

by A. D’Souza

So for those to be brides….please do not ever make the mistake of going to American Romance in Oakville. There are 3 sales people - Mia, Moe & Joe - they are the nicest sales people until you pay for the dress. Once that’s done & you have to go back for the alterations….you’ll never see them. The store is all of a sudden always closed, no one answers the store phone, the cell numbers just ring & ring……you definately do not need this additional stress while planning your wedding. They know exactly how to screw up your wedding experience by almost not having a dress. They have no professionalism, no courtesy calls if they miss an appointment & to top it all of they try & blame you for something or the other. Brides to be or anyone wanting a gown from American Romance, please do not make the mistake of going there. I am talking from experience & my wedding is in October & I now have to find a seamstress who will alter my dress in a month, after having paid American Romance for the same.

American Romance
2360 Lakeshore Rd W
Oakville, ON
L6L 1H5

Tel - 905-901-0085