Archive for the 'East Side Mario's Restaurant Canada' Category

2Comments

East Side Mario’s Cornwall ON‏

By Taurus

Last week my husband brought home a salad for me after having lunch with buddy and it was nasty. All the lettuce was brown-I threw the whole thing in the garbage. I was shocked that whoever made it didn’t notice how obviously bad the lettuce was. I decided to send a letter to HO on their website and I received a phone call from the local manager the very next day! She apologized and explained they were having a problem with a supplier and promised to send me some coupons. I haven’t received them yet but I this is the first time I complained to a restaurant & actually got a response.

8Comments

Great service at East Side Mario’s Restaurant Canada

by bridarpet

Had a food issue at the Saint John, N.B. East Side Marios due to home delivery.  Sent an email and right away I received contact from Head Office and the local owner of the restaurant.

Peter Gormley, the owner was very efficient, professional and settled my concern way beyond my wildest imagination.

I would recommend this restaurant to anyone as the service and food in the restaurant is the absolute best.  The issue with the home delivery was a minor one but it was dealt with quickly and professionally.

They are the best.