Archive for the 'Kraft Canada' Category

15Comments

Great Customer Service from Kraft

By Karabana

The Mr. bought me Kraft whipped peanut butter to try. I was surprisingly disappointed with the taste, it wasn’t peanutty at all, more oily & bland. I emailed Kraft, and they responded saying they would mail me replacement vouchers which I should get in 14 business days. After 18 business days without receiving them, I emailed saying I had not received them, please resend. I did eventually get them, and the resent ones, too. So I have 4 vouchers for any Kraft peanut butter, up to $5.49 value. :-) Great customer service!