I needed a new pair of glasses, as my new prescription I was given by my optometrist is stronger than my current prescription. I had heard a lot about Clearly Contacts on SC and other areas on the web, and decided to give them a try. I ordered two pairs, one regular pair of glasses, and one pair of sunglasses, and used the coupon code I found on SC. I received my order 4 days later, and the glasses were great quality!
However, the frames were too large for my face and didn’t look right on me. I called their customer service department (which has excellent hours too by the way!) and asked if I could return them and place a new order. She promptly sent me a prepaid Fedex label to ship them back, and said that they cover the cost of shipping for returns! The return process was quick and simple, and I was only on the phone for maybe 10 minutes. I placed a new order a few days ago and am waiting for my new glasses to arrive. I’m very happy with their customer service and the quality of the glasses they sell. I highly recommend them!