By BP Staff
My family and I went to Boston Pizza Major Mackenzie Drive E Markham Ontario for my son’s birthday, the floor of the restaurant was filthy with little pieces of paper everywhere(this should have been cleaned BEFORE the restaurant opened. We waitied over 45 minutes for our order to be taken WHEN it finally arrived my husbands steak was burnt, my hamburger and fries were cold with an oily greasy stuff under the fries. I complained by email to the manager and heard from him within 2 days, He basically called me a liar as they keep tabs on when the order is taken and delivered to the table AND then he said we short changed the final bill-the final bill was $50.53, I left $51.00 PLUS a $10 tip-my husband questioned me later why I had even left a tip at all as the food and the service were terrible. So they offered us a 20% discount on our next meal-like that’s going to happen.