By mandolinatou
I bought a certificate in June from team buy for laser hair removal at “Laser sont nous” in dorval..it was an unlimited 12 month deal and I planned to start using it in September. The end of August rolled around so I started trying to call to schedule my first appointment. The place I got the 275 dollar certificate from would answer the phone and put me on hold for 15-20 minutes. If I hung up and redialed they would answer and again put me on hold until I hung up. I never got to schedule an appointment. They changed their name and made another round of certificates in September. I kept trying to call…and kept getting put on hold (morning, afternoon, later afternoon). I never got an appointment. I complained in writing 4 times with team buy and called team buy once. I am finally being told that I am being issued a refund from Team Buy. It’s my first bad group buying experience. I am happy to get the refund….but I felt it was a lot of hassle to get my money back.
I have no doubt this laser hair company was purposely over-compacity….buyer beware with larger purchases and any laser hair places located in Dorval.
sally says...
Im not impressed with Team Buy at all.
Jamie says...
TeamBuy routinely deals with sub-par companies. I ran into the same thing with a Bootcamp class and now with another product voucher for “Uber-Casa”.
In my experience the TeamBuy business is shoddy at best. I would whole-heartedly recommend any other group buying website because I have bought things from almost all of the other ones and NEVER had a problem like I have with Teambuy.
Vivian says...
TeamBuy refunded me in “TeamBuy Dollars” after I was unable to complete the package I purchased for Laser Hair removal from Cristalla (Winnipeg company). The service was so awful I had to call Winnipeg police to report the injury (assualt) and I made a complaint to the Better BUsiness Bureau. Cristalla never cooperated with the Better Busineass Bureau nor did the owner ever call me back after promising to.
I informed TeamBuy of the service, and stated how Cristalla blamed TeamByy for deceiving customers to sale more deals, TeamBuy refunded me in credit but still continue to advertise and sell deals for Cristalla.