Comments on: Team Buy Finally Refunded Me

By: Kathleen

Kathleen — Wed, 21 Nov 2012 16:19:44 +0000

Thanks for all the reviews. I recently had a terrible experience with another deals website (kgbdeals, stay away from them too) and decided to look into Team Buy before buying one of their deals–so glad I did!

By: Lisa

Lisa — Fri, 31 Aug 2012 06:15:43 +0000

Honestly, DO NOT buy from Teambuy, they do not treat their customers with any respect. This is a response that one of their reps sent me:

“Considering the voucher expired by the time you have emailed we do not have to process a refund at all. Whine as much as you want this is not going to change what your options are. The credit has been applied to your account.”

P.S. My voucher was not expired, it was still active.

Buy from them if you want to be spoken to this way.

By: Katie

Katie — Tue, 22 May 2012 23:53:58 +0000

Wow, so disgusted with Teambuy and all of these online deal companies. Specifically Village Health SPA and avatay cleaning. There seems to be no regard for the customer, commmon sense and business ethics are out the window. I purchased a Teambuy voucher last year for cleaning services through Avatay Cleaning…I have tried to contact them through their phone #, email and facebook…over 10 attempts on my behalf, all ignored. Emailed Teambuy, and they ignored…so I called them today in person and was told many customers are calling in saying they are getting NO response from Avatay….Teambuy REFUSES to give a refund, only a teambuy credit…all the reps have this line that it is “physically impossible” to give a refund…I don’t even think they realize what they are saying…physically impossible? LOL. Even though Teambuy knows avatay cleaning has disappeared and is not honouring vouchers, they still refuse to give refunds back to peoples credit cards….and will not budge. As far as village health spa, I purchased lazer hair removal and was blown away at how painful her machine is (I’ve had lazer at 2 other reputable places and NOTHING feels like the machine at village health spa)….also, I have since found out that she has burnt mulitiple people with her lazer machine, leaving permanent scarring. Wow, I’m so fed up of crappy companies.

By: Vivian

Vivian — Sun, 01 Apr 2012 17:15:33 +0000

TeamBuy refunded me in “TeamBuy Dollars” after I was unable to complete the package I purchased for Laser Hair removal from Cristalla (Winnipeg company). The service was so awful I had to call Winnipeg police to report the injury (assualt) and I made a complaint to the Better BUsiness Bureau. Cristalla never cooperated with the Better Busineass Bureau nor did the owner ever call me back after promising to.

I informed TeamBuy of the service, and stated how Cristalla blamed TeamByy for deceiving customers to sale more deals, TeamBuy refunded me in credit but still continue to advertise and sell deals for Cristalla.

By: Jamie

Jamie — Fri, 04 Nov 2011 14:15:40 +0000

TeamBuy routinely deals with sub-par companies. I ran into the same thing with a Bootcamp class and now with another product voucher for “Uber-Casa”.

In my experience the TeamBuy business is shoddy at best. I would whole-heartedly recommend any other group buying website because I have bought things from almost all of the other ones and NEVER had a problem like I have with Teambuy.

By: sally

sally — Mon, 24 Oct 2011 21:29:33 +0000

Im not impressed with Team Buy at all.