TD Visa Phone Scam

by Andit

Last Thursday, my Mom got a call saying that there was a problem with her Visa.  The caller never identified himself, but said he was calling from Toronto Dominion Bank (first red flag, since the standard tag is TD Canada Trust).  When my Mom asked which Visa he was calling about (she has 3 she rarely uses, don’t ask), he asked her to give him the numbers so he could identify which one he was verifying.  My Mom refused, saying that she preferred to go to the bank to get things straightened out in person, but the caller kept insisting it had to be done over the phone.  My Mom finally hung up the phone.

The next day, she went to the bank to warn them about the phone scam, but the teller showed no interest.  I made a call to someone a bit more senior in that branch (it used to be my home branch), & he apologized for the teller’s indifference & thanked me for bringing this to his attention, but he’s not sure what all they can do.

Thought I’d post to let folks beware that this scam is out there again (seems to come round every few years).  My parents are located in Scarborough ON (east end of Toronto), not sure if the scam is run locally or they pick phone numbers out of a hat.  Not sure if they knew my parents had a Visa or if it was a guess.

16 Responses to “TD Visa Phone Scam”

  1. 0

    Eric says...

    Just wondering, do you recall the number on the caller ID?

  2. 0

    Mike Stork says...

    Eric, it wouldn’t matter, they spoof their phone# on thier computer

  3. 0

    Frank says...

    I’ve had the same for my dad. it is confirmed true and i just added them to my call block list but now i forget the number.

  4. 0

    nick says...

    this scam has been going around for years on both the telephone and internet. Most of the time they just guess at what card you have but most people have Visa and Mastercard from the Candaian bank which makes it quite a high odds of guessing correctly

  5. 0

    Dexter says...

    I get calls on my cellphone where a prerecorded message says they’re Rogers (doesn’t really matter what company, the action they want is the same) and that there’s something wrong with my account. “To speak to a representative, please press 1″ I heard of some type of scam a while ago where if you press 1 you get charged some ridiculous fee. So I always hang up. The number always seems to be a 1-8xx number.

  6. 0

    Gajendra says...

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  7. Doing a reverse cell phone lookup is very important to many people, so they can find out as much information as they possibly can. Make sure that you pay attention to the service providers and check to see if they are 100% reliable and accurate with their information.

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  9. 0

    ACE says...

    yea. called displayed shows 416 786 1214. East indian voice. Wants to know expiry number and personal information. Said Post Canada is on strike. I think it is a scam.

  10. 0

    Mary says...

    The caller for the computer scam going around Sudbury now, will tell you your CP has been hacked into and all your files are infected. Also that your anti-virus isn’t working anymore. He will have you pull up your anti’virus and it doesn’t work as before. They are all east Indians and tell you they’ll fix the problem for you bottom line at their cost 135.00 to 675.00 they’ll want your credit card number before starting. Just shut down and do a scan after or a system restore. It’s a scam. Don’t give them your ID number or IP number they want that two.

  11. 0

    Mary says...

    For the credit card scam don’t give them your card number just call your company and they’ll be glad to change your number for you. That’s if things get really messy. These people are also east Indians.

  12. 0

    Mary says...

    I forgot to say the company calls itself ammyy and is a 1 206 456 0661 number and is located in Washigton DC. I found that out by returning a call to them on my cell.

  13. 0

    computer mouses says...

    Its ridiculous how much more attention I receive through the other gender because I drink protein shakes!

  14. 0

    Winford Rownd says...

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  15. 0

    KT says...

    I work for TD. Just because the caller has an accent does not mean that it is a scam. We are a very diverse company and have a wide variety of people that work for our company. If someone calls you and starts asking you for information, do not give it out. If you are looking to do maitenance on your account we may ask security questions but when we call we NEVER ask for account numbers. We have the information when we do call!!

  16. 0

    TRICIA says...

    We have found a way to stop them. We have a personal alarm and a Fox whistle. Blowing into the phone when they call stops them cold!

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