Outrageous Service from Sears

By Rene La Ferte

On April 18 had Sears technician come in for my micro-wave oven. Technician placed order with his Sears people. Part comes in beginning of June and on June 4th technician is at home to make the repairs…Unfortunately itis not the right piece of equipment to do the job. Someone made a ” booboo” somewhere either at Sears or at Panasonic. Re-ordering again I was promised a June 24 delivery. We are now July 6 and it is back order and at best July 17. What is it going to be next ? I have already sent two e-mails to the Panasonic cust service since I am told it is their fault for not having on the shelf the proper parts ans consequently super long deliveries & outrageous service affecting both your organizations. No more Panasonic or Sears for me & my family.Mr. Customer; Blainville., Qc; Canada.

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