By Juniperjune
I purchased online at Costco.ca a memory foam body pillow this past Sunday. On the site it stated it would take 7-10 business days to arrive by UPS.
Well, here we are Tuesday morning and it arrived! Talk about fast shipping. I was impressed.
The problem was that the pillow was not at all what I expected out of a memory foam pillow. It was way to soft and “mushy”. I feared that with it being a pillow I would have a hard time returning it. Off we went to Costco and I had no issues whatsiever returning it.
Overall, I would recommend anyone to feel confident to purchase off Costco.ca. It was safe, fast and they have excellent return policy!
Diane says...
That’s been our experience too! We love costco.ca!
TOshopper says...
I absolutely LOVE Costco. I love the quality products they sell, but first and foremost, I love their sales staff’s attitude, and their customer service. They even smile when you return an item, no problem whatsoever. I buy everything I can there because of their no-hassle return policy.
At the opposite end of the shopping spectrum: Canadian Tire. Always out of stock (even after you check online, and call the store directly), employees who don’t care (and who could blame them working for a company like that), no ‘customer service’, and an all-round bad attitude. No returns or refunds, they blame the customer if the item is missing pieces, etc etc etc. Costco RULES!!!!