By John
We were unhappy with recent carpet that we had installed. Installation was fine but carpet wasn’t what we wanted.
Lowes quickly agreed to replace the carpet and did so at not additional cost. Great customer service from Chris Hawkins, Store Manager, London Ontario and Gail, Sales Representative.
Thanks!
mop1342 says...
I am always amazed at the customer service level at Lowes. It is one of the few stores where I feel important to the company as an individual customer.
Andree says...
If you had a great experience at Lowes please write in to them. I have a relative who works at Lowes. If you write in, the employees actually get recognized. It’s no pay raise or anything, but a big deal and a huge compliment to the employee. Employee who get this receive an Customer Service Excellence pin or something of the sorts; it’s something you can look out for.
Trinity says...
Great blog, it kinda reminds me, I was just chatting with my sister about this just last week. Turns out she’d been planning on hiring a painter and was worried about the time it takes to look up, contact and screen painters, I can totally relate ,that is until she discovered this cool web site. Simply felt I’d share it here if it turns out anyone else has no time for that work either!