By SC
I too was scammed by beyond the rack…they offer vintage Chanel which is in fact someones old used bags in very poor condition. I am fairly certain one that was shipped was not even authentic. I too asked for a refund as these bags were promptly sent back and I was refused…I now have a large credit on their website in my account for goods that were not as advertised…..Buyer beware of the fine print. They have one of the worst customer service policies I have ever encountered!!! They also do not stand behind the products they sell!
Cheryl says...
Well, I dont mean to be rude, but what is your definition of vintage? Mine is an old, used bag! Brand new bags from 40 years ago belong in a Chanel Museum, not on a website for sale hahaha. And Im sure the say, $1000 you spent wouldnt compare to the $10000 they are worth.
But it is good to know about the refund policy.
Lisa says...
I had the same experience. The channel bag i received is totally different from the one showed on the picture.It’s pre-owned, and in such a poor condition. Furthermore, there’s no any certification with the bag. The customer service refused to do the refund. I’m so mad now!!!!!