Shoppers Drug Mart: Items Never In Stock

I attended at 5 different Shoppers Drug Marts due to your advertising items in your flyer for March 10th and 11th, 2012.  None of the stores I attended had received or new anything about the advertised items.  I was looking to get a digital picture frame and E Reader.  You had cameras and camcorders also advertised.
None of the stores new about this, nor did they have any in stock.  This is unacceptable to advertise a special that we can use points etc. for items and to have to go to so many stores as I was being told, go to ? I would go there and they say try? And I did.without success.  I think I should be able to have a rain check for these items or some kind of compensation for this waste of a day.  Thank you Elizabeth   Your stores are getting worse and worse and I spend a lot of money at shoppers and have been a customer for 30 years.

1 Response to “Shoppers Drug Mart: Items Never In Stock”

  1. 0

    Shani says...


    Sorry about this experience. I’ve had similar problems with them in the past. I find their business dealings very shady. What I think they do is advertise this killer deal just to drag people through the door. They think that once we are there we will buy something before leaving even when the advertised item is not in stock.

    Just last night I had issue with them. They had an item priced incorrectly. Even though I was in a rush, I held them to the shelf price. They tried their hardest to weasel out of it but I showed her right on the shelf the price of the product! Even then, the salesperson reluctantly honoured the price. I was so mad when I left there.

    I just find their staff, overall, to be very rude and obnoxious. The pharmacist has a chip on her shoulder and seems to be ‘inconvenienced’ when you ask a simple question about your medications. To avoid them, I usually phone in my medication refills and quickly pop in and out of there to pick it up. If I have questions, I just ask my doctor.

    They are a sad company that seems to get worse and worse.

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