Problem With Raincheck at Sherway Sears

By Arleen

I had a raincheck for a toaster oven from Sears. Tried unsuccessfully to reach dept. by phone, operator finally took my telephone number and details and said someone would get back to me. Waited 3 days still no call so called again and asked for the Store Manager (not Dept. Mgr). That was 4 weeks ago and still waiting. Customer Service no longer exists at Sears and I will be taking my business elsewhere, there are lots of companies that would like my business I am sure.

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