I have been a customer at the Bloor and Young Shoppers Drug Store for many years. What I have experienced is the worst customer service ever. To day; Janurary 29 .2011. I went in the Drug Store to purchase 2 hand liquid soap. I approched the counter upon doing so I observed the staff a dirty blond lady talking to three men, they look like venders they were not customers.
She looked at me and ignored me, I then beckened to her I would like some service; she came, But clearly was not happy with me. She proceeded to cash my purchase during which she said” This counters is for cosmetic customers” I said to her there is no sign saying where customers should or should’t cash out. I said to her what am I. This was clearly a woman who has no idea what good customer service is. I was upset and ask to speak with the manager. After relating what bad service I was given; the manager said that was not what she said….I told him I am not surprised what she related was different , that’s what people like her do. The manager tried to apology which I felt was not sincere and said he will be looking at the tape . I said you do that and you’ll see I was alone at the counter. What he was saying if their were customers who were buying cosmetics then she the rude staff was in the right. Nasty and rude people should not be allowed to service the public.