By Cam
I needed a replacement receipt (or so I thought) for a Moen kitchen faucet I bought at Lowe’s in 2009. Working with my bank I was able to identify the date of purchase and the amount of the receipt. Lowe’s customer care was great at taking my particulars and an image of my receipt was emailed to me in a couple of days. All very professional and courteous. Oh yeah, it turns out that all I had to do was call Moen, tell them which faucet and finish I had and the replacement part was couriered to me immediately and no receipt required and an excellent experience with well trained and knowledgeable staff.
Ciel says...
For a household faucet, some stores like Cdn. Tire or Home Depot have spare replacement parts you can get for free. You just need to know the part number–use the booklet for part numbers-for your model of faucet. Handy for the times when ball value or seat valves decide to leak…