By Shay
Bikini Bay at Yorkdale Mall in Toronto has got to have the worst customer service I have ever experienced. On several occasions my mother and I have walked into the store with the intent to spend $$ and have been ignored by the girls working there. On my third visit to the store I was so fed up I decided to never shop there again and to never encourage anyone I know to shop there either. Whoever is the manager for this place you have got to talk to the people you have hired they are rude, lazy , unapproachable and very unhelpful.
Joan says...
Hi Shay
I had the same experiences in that store then I found a great store just outside Vaughan Mills Shopping Center.
The staff and products were phenominal.
Give Kazwear Swimwear on Rutherford Rd a try.
carla says...
your thinking bikini village since there is no bikini bay in either of those malls
Diane says...
Thank you Carla, there is no Bikini Bay location in Yorkdale Mall.
As a manager of Bikini Bay, I was upset to see this review and to be honest, a little annoyed that such a review was written about Bikini Bay when it wasn’t even one of our stores. Im sorry to hear about the experience that Shay and Joan had but I wish they had taken the time to get the actual store name correct before writing such a review.
I too haven’t had the best customer service at Bikini Village but the staff at Bikini Bay are amazing and I would never work for a company that didn’t offer the best in customer service. I would persoanlly like to invite both Shay and Joan to come into a BIKINI BAY store to see what it is we have to offer. I manage the location in Brampton Shoppers World and would love to show you both how customer service is supposed to be