This is the letter I sent Marks about a very expensive work boot I purchase only 8months ago at their store.
I bought these boots only 8 months ago expecting to get a couple of years out of them. Already the sides are separating at the seams. These were the most expensive boots I ever bought, so I was expecting longevity out of them. The last boot I bought was a no name and I got 3 yrs out of them. I’m very disappointed and will never buy Dakota again.
They told me that they wouldn’t do anything for me, not even a damn sorry.