I was shopping for a new baby carrier about a month ago that I saw on a mom at my neighborhood park.  After googling the brand I found out that it was only available at one store in Ontario.  Since I don’t live nearby I checked out their website http://www.avasappletree.ca/
The website was clear and well organized.  But I did notice some differences in the info between the American and Canadian sites (sizing etc.) so before placing my order I called the store and left a message.  The woman called back in under half an hour after having researched my query.  She gave me the correct info and stated that she was so sorry for the error on her website.  I then went online to order the product and I noticed that she had already corrected the mistake online.  I placed my order and it was shipped that very same day.  I wouldn’t hesitate to recommend this store for any and all purchases.  It was a great experience