Virgin Mobile Phones (Bad Xmas Deals)‏

By Anita

I went to purchase my son a replacement phone for Christmas at Virgin Mobile as that is who is his current provider. They informed me that I had 14 days from date of purchase if I needed to return or exchange the phone. I indicated that I would not be activating it until after Christmas and they said they could not extent the return or exchange date for the Christmas gift. I also contacted there head office to speak to a supervisor and they would not even let me speak to them and they confirmed what the guy at the Virgin kiosk said and that was all they would do for a new purchase. So if my son did not like my choice he would not be able to exchange or return it as I was going to purchase on the 26 of November making the 14 days two weeks prior to Christmas so I will not be purchasing this as the warranty is like the taillights on your car once there gone so is the warranty. Before you spend your hard earned money on a cell phone check out 450 complaints aga
inst Virgin.
Have a Merry Christmas, Anita

6 Responses to “Virgin Mobile Phones (Bad Xmas Deals)‏”

  1. 0

    Carlotta says...

    So why not just wait until the 20th of December to purchase the phone? What is the problem?

  2. 0

    sookebunny says...

    I am wondering the same thing. I bought my husband a new coffee pot for xmas in oct bestbuy would not start the warranty on xmas. So I ought the ext warranty.

  3. 0

    LostSanity says...

    Who out there starts a warranty when you want them to and not at the time of purchase?

  4. 0

    Alexis says...

    A company shouldn’t be put down because they don’t let you take an item home today and the warranty start a month later.
    Cut out a picture of a cellphone and wrap it in a cleaver way, give your son that and then let him go pick out his own phone.

  5. 0

    thatgengirl says...

    Next time, just buy him a gift card.

  6. 0

    Diana says...

    you don’t get to choose whe you want your warranty to start lady

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