Hidden Shipping Costs from What on Earth

By Vexmir

I recently purchased a $9.99 wine bag from the US company “What on Earth”. I order from the US all the time and know enough to get the estimated shipping charges prior to purchasing anything online, and their estimated shipping to Alberta was $3.95. They sent me a confirmation email with the shipping left blank (should have been my red flag I know). Today I receive a shipped notice and the shipping charge was $25.00! Over 600% more then the “estimated” cost. They are unapologetic, and I asked why they even have the “estimate: to Canada if it’s not even close and they pretty much said “too bad” you should have sent us an email requesting the shipping charges. So if you plan on purchasing from What on Earth, double check your shipping before you too get the shaft.


3 Responses to “Hidden Shipping Costs from What on Earth”

  1. 0

    Alicia says...

    That is just ridiculous! They should have refunded you (at least) the shipping charges! I’m sorry you had such a bad experience - I hadn’t heard of them until I read this, and I will definitely not purchase anything from them.

  2. 0

    Ron Simmons says...

    Maybe you should read the shipping charges before you place an order.

    It says 3.95 to the United States. Shipping to Canada will be charged actual postage plus standard shipping and processing.

    Read before you discredit a company like that!

  3. 0

    Big Bob says...

    Have to agree with Ronnie here, it’s not the company’s fault if you’re too lazy to request the proper shipping.

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