Great Customer Service at Off Your Rocker‏

By Amused Insider

I just bought a rocking chair from an online store to finish my nursery.

The owner-operator was very personable and customer-oriented. Quite a difference from the usual BIG BOX stores. He emailed several times the same day to answer my questions and find out my needs.

He was able to build the chair extra wide for me and he emailed pictures of various fabrics so that I could pick the perfect one. Yes, he went out to look at fabrics to send me pix of what he could find to match my request for something green. He also offered to mail me samples of the fabrics to I could see them in person.

A solid wood rocker and ottoman shipped to me for less than $400 is a bargain and it’s going to be an heirloom I can pass on to my own grandchildren.


4 Responses to “Great Customer Service at Off Your Rocker‏”

  1. 0

    Junerose says...

    That’s a gorgeous rocker, and I totally agree about the much better customer service that one gets from small online retailers than the big box stores.

  2. 0

    Imie says...

    That is one good looking rocker. It’s a far cry from what I bought from Toys R Us when I had my first born. Now I look at it and it looks so ugly. I applaud you for creating your own heirloom!

  3. 0

    Carmen says...

    Was it really only $400 shipped? that’s amazing!

  4. 0

    Brooke says...

    This is wicked! You are such a smart woman, and you have really good taste too. What a beautiful chair! I will for sure be going to them when my time comes.

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