By glowworm2k

I went to the Canadian Tire on Coventry Road in Ottawa for the Boxing Day sale on the 26th. Luckily for me, since the sale had started on the 24th, the store wasn’t too hectic.

I wanted to buy the Vulcan 13′ ladder that was on sale for $99.99 in the flyer. I walked around the store for a while and could only find ladders on sale for $89.99, $129.99 and $219.99. I checked the CTC product number in the flyer with the merchandise and found that the $89.99 ladder was the one I had wanted.

I took the ladder, plus my other purchases (mainly cans of the half-price Comet cleanser) to the cash, and the ladder rang up at $99.99. I told the cashier that there was a sign on the shelf saying that it was only $89.99. She called for a price check immediately, with no argument, before checking what the flyer said ($99.99 of course). When she saw the item in the flyer, she said that the cash was correct, but I asked her to wait for the price check, which she was quite willing to do. The hardware manager came to the cash with the discount sign and told the cashier to give the product to me at the cheaper price. He was very polite and friendly. The cashier gave me the item at the lower price right away.

I have to say, I was quite pleasantly surprised, especially as this all took less than 10 minutes and it was Boxing Day so I had expected to be waiting for a while and, from the reviews here, was expecting some kind of hassle or argument.