By Taurus
Last week my husband brought home a salad for me after having lunch with buddy and it was nasty. All the lettuce was brown-I threw the whole thing in the garbage. I was shocked that whoever made it didn’t notice how obviously bad the lettuce was. I decided to send a letter to HO on their website and I received a phone call from the local manager the very next day! She apologized and explained they were having a problem with a supplier and promised to send me some coupons. I haven’t received them yet but I this is the first time I complained to a restaurant & actually got a response.
wino2011 says...
Good on you for submitting a complaint! I’m curious to know what kind of coupons you’ll be receiving…
honker says...
Hey Taurus, glad that they responded to you. We usually have excellent food and service, but we go to the one in Bells Corners ON.