By Nita2603
Hi guys,
So I just wanted to add a positive review to the mix….
So my husband and I recently went do DQ in Ottawa - on Hazeldean Rd, for those who live in the capital as well. I, having a severe nut allergy, usually dread those thing, since people tend to be rude, don’t care or plainly are not informed.
So anyways, I was wondering if one of the Blizzards had nuts in it, and the young man went and checked for me, said no and then dissapeared. After 6 minutes of waiting, he came back with our ice creams, apologizing for the wait and explained, that he wanted to be careful and clean the machine out for me, in order to be sure. WOW. That had never ever happened before. They still told me they couldn’t garantee anything (that’s a given), but I actually felt confident, and since I am typing this right now, you guys know it went well. 
So needless to say, I wrote DG HQ, telling them about the fantastic care I had received and they wrote back and told me that the young man has been recognized for his efforts. Awesome, he should be. Believe me, I know where I am getting my next ice cream from.
Johnny the Matt says...
That is excellent.
My daughter has a nut allergy and she would appreciate this type of care but unfortunately she is not at the level of comfort yet and tend to stay away from DQ and other similar places.
Eric Mehhianne says...
If you got a nut allergy I guess we better cancel our date on Saturday night BADA BING!
seriously though I’m glad it all worked out for you, the dairy queen around me is run by vagrant teenagers and I don’t trust them to shine my shoes much less make me a strawberry cheesequake blizzard.
Moi says...
Receiving good service is rare these days. Receiving exceptional service is almost unheard of.
It’s really nice of you to have written to HQ about your experience.