By Clare

This story is VERY SCARY which just happened to us.

I was a member of Kitchener Auto Club, a garage located at Victoria St. S Kitchener.

Owner KEN MARTIN misled us to buy maintaince service YOU DON’T NEED and lied to us to replace things that is UNRELATED!!

KEN told us to replace four Oxgen Sensors ONE at a TIME, that is JUST for diagnosing purpose!! The cheapest one cost $250, for so-called “process of elimination”, can you believe it??

For a misfire issue, any mechanics knows that has nothing to do with sensors, even if all sensor broken down won’t make car shaking. But KEN made up story said he wants to replace them all!! Worst!! I phoned retail store found out KEN made 80% profit just by selling us that part!!!

Eventualy KEN said he found the problem, simply a P.C.V. hose needs to be replaced. And then told us we also need to use “New-Engine flush” kit cost $120, which is Mandatory for fixing this issue. Later we found that’s just $11 at PartSource, for regular maintaince, totally irrelevent to the P.C.V. hose!!

Another customer we met the other day also so-called “club member”, who just paid $700 for four regular tires bought from KEN!!

This is their website: http://www.1995perhour.ca/

NEVER LET THIS GARAGE TOUCH YOUR CAR!!