By Jslo
I booked 1 room for 1 night in Orlando through the website, and when I arrived at this hotel, i was informed that I had booked 2 rooms…. so they cancelled the extra room and gave me a confirmation cancellation number so that I could inform sell of vacations that this has happened. When I returned home to my credit card statement I noticed that indeed I was charged for 2 rooms, and I called sell of vacations. This was in February, it is now April and I still have not had the situation resolved- which I believe is very easy to solve credit my card! I will never book sell of vacations again and I will not recommend them! The salesperson I dealt with is Mike Nguyen and he is not very helpful….
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