By Mandi
Bought a Laser Jet CP1525 and it worked perfectly fine for one day then it would print one copy of my wedding invitation then start cleaning after every copy. I called their suport line 3 times to be put on hold for more than an hour. When I finally got someone on the phone he transferred me and hung up on me. I exchanged it for a new printer hoping it was just a faulty printer. Nope! I called again then was told that it was my operating system - Vista. Which by the way says right on the box that it is compatible. The guy told me that I need to buy a new operating system either XP or windows 7 for it to work. I basically thanked him for “help” then told him where to go. I tried it on XP same problem. He called my back and left me a nasty message. HOrrible Customer Service
katie says...
try update the driver for xp. Sounds like a driver issue.
Big Bob says...
“I basically thanked him for “help†then told him where to go. ”
Wow, stay classy Mandi.