By Anita
When Enbridge computer billing error occurred a year ago they charge back customers for there problem at the same time when I set up payment plan to pay for the adjustment of there computer problem they continued charging me late payment charges. Today I contact Enbridge regarding the issue of late payment charges and they credit my account for the charges occurred during that period and I have now got my account back on track the way Enbridge should have done with no late payment charges as I was on equal billing for many years. Contact Enbridge if they charged you and get your money back as I did.
Carlotta says...
I’m not sure why this is in the complaint section. You got your money back, so………
Glen says...
This section is for reviews, good or bad. Anita even says at the end of her post, “contact Enbridge if they charged you and get your money back as I did.” She is trying to inform people that if they have been billed incorrectly to contact Enbridge…I don’t see a problem with it being in this section…but to each their own.