by Anne

My husband and I bought a new condo from Tridel 3 years ago in the North West end of Toronto for $289,900- and got ripped off. We did not get appliances and received cement floors with no carpet and no bathtub and toilet and no kitchen sink. Walls were not painted. A woman named Jenny from customer service said those things were not on your purchase agreement so I won’t get it. She said that she was Italian and she said to ask a lawyer. My lawyer said the sales person ripped me off by not allowing me to let lawyer review agreement first. The reps name is Raymond Chiu. I made claim with Tarion and they did not believe it. Tarion said all Tridel condo’s include these items. Tridel lied to Tarion and said I made this up. I took pictures and sent it to Tarion. What is a married couple to do when she is not believed by Tarion. Tridel gives only the names of satisfied customers to be included in their surveys so that they can be #1.