Comments on: Walt Disney World Store Returns

By: rob

rob — Thu, 12 Jul 2012 17:50:21 +0000

Hi,

Thanks for the update. I have visited WDW at least 15 times. I can tell you after purchasing hundreds of dollars of items such as this, or cups, watches etc none of this will last. I tend to purchase a new mug everytime I’m there. They are always washed by hand, never abused but eventually the handle will start to come loose.

It sounds like I had the same keychain. Same problem. We actually purchased one of the big snow globes. That leaked. Kids lamps? Pieces randomly fall off. The problem is, these are high markup, cheaply Made-in-China trinkets. Its sad to say but this stuff is about as long lasting as a Dole Whip in Magic Kingdom in August. But hey, if I’m going to throw money away it might as well be at the mouse (00)

By: Gajendra

Gajendra — Thu, 10 Jun 2010 08:38:01 +0000

Nice review. Well written article and good to communicate that one to others. I am a professional blogger and working in the brand analytics area. I hope more good reviews from your side.

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By: Laura

Laura — Thu, 05 Nov 2009 17:13:12 +0000

First of all, my intention was to provide some info. for others who might find themselves in the same predicament instead of emailing and calling around and wasting time.
Second, I want to do an update.

A few weeks ago our family returned to Walt Disney World and they kindly returned the key chain, no problem.

By: abirdd

abirdd — Sun, 02 Aug 2009 18:04:23 +0000

First, as others have mentioned - it was a key chain souvenir. Second, was the key chain actually marketed as pewter? Disney is VERY careful with it’s wording; items that are sold with silver, gold, diamonds (yes, they sell $1K+ couture items). If it was not marked as pewter, then of course it was a “Made in China for Disney” item.
Granted, everything at WDW is costly, so I can see why you are frustrated. If you really want to address the matter, I strongly suggest you write a well worded letter (read: polite but firm) to WDW Guest Relations. Be sure to include an address and your home phone number. Include a picture of the item in question. Here’s the address:
Walt Disney World Guest Communications
P.O. Box 10400
Lake Buena Vista, FL 32830

By: layniejoy

layniejoy — Sat, 01 Aug 2009 00:06:51 +0000

Those types of keychains always break. I had one with a bands logo and within three months it was gone. Crappy luck, but probably too much effort to be worth the hassle of getting your money back.

By: FunkyMunky

FunkyMunky — Fri, 31 Jul 2009 21:40:33 +0000

Not to be rude or anything but - it’s just a souvenir? they’re not supposed to last long, and key chains usually don’t. No idea why you had to go through such hassle just to be told the obvious. The item was obviously in use before it started showing signs of wear’n'tear…