Comments on: Very Poor Customer Service at Sears Canada

By: J.Wayne

J.Wayne — Sat, 03 Dec 2011 21:04:12 +0000

the comment is that they hire employees that do not understand anglish and at other times you have to keep spelling the words to a point you get so fed up you have no choice but hang up. WE have the same problem with Bell they transfer us to India and that is worst.all these big companies are looking for employees to work for cheap and we are the people paying through the nose no service. Enough is enough .

By: J.Wayne

J.Wayne — Sat, 03 Dec 2011 07:17:57 +0000

I purchace a gold bracelet as a gift for my granddaughter to be shipped to B.C. they send me the wrong bracelet.I contacted them twice by email their message is they will contact me later in two business days.The reason I sent sears the order now is because I have an appointment at 10 a.m.wednesday the 7th this month for surgery at London hospital.I dont know how long I will be there.I am at a lost how to work this problem.The gold bracelet cost me $677.99 that was paid with my master card.I am trying to find out if the bracelet can be exchange here at their store in windsor because I bought it on line I could send a friend to exchange it for me.I cant seem to get the right answer on line.

By: Latesha Frankhouser

Latesha Frankhouser — Wed, 30 Nov 2011 23:03:52 +0000

Salut, calitatea brichetelor Bic este recunoscuta printre noi fumatorii.Dupa un zippo, bic-ul ” te tine ” mult si bine.

By: Joe

Joe — Wed, 24 Nov 2010 00:20:32 +0000

Yeah, one time in 1996 a Filipino cashier short-changed me 25 cents……

ROFLMAO @ B.Mcphee!!!

By: SBarnes

SBarnes — Tue, 23 Nov 2010 02:56:09 +0000

LOL…Dotty I was thinking the same thing

By: B.Mcphee

B.Mcphee — Fri, 19 Nov 2010 21:38:17 +0000

maybe they saw the confederate flag in the window and decided to play it safe and leave..LOL

By: B.Mcphee

B.Mcphee — Fri, 19 Nov 2010 21:37:30 +0000

sears appliances are overpriced,poor quality,i have found IMHO..but again,why the mention of their skin color?

By: kidbrock

kidbrock — Thu, 18 Nov 2010 15:46:52 +0000

Were they former convicts too? Most delivery guys are..LOL

By: kidbrock

kidbrock — Thu, 18 Nov 2010 15:45:49 +0000

You lost me at ‘two bigger Black guys’, it makes your point seem trivial.

By: pinky

pinky — Sat, 13 Nov 2010 02:32:20 +0000

Op is obviously a racist. Hope he wasn’t wearing his Klan uniform when they delivered it

By: Joyce

Joyce — Fri, 12 Nov 2010 23:23:43 +0000

@S: What does ethnicity have to do with their size? Are you implying that each ethnicity only comes in a certain size? This person sounds like a racist - and so do you!

By: mightyconan

mightyconan — Wed, 10 Nov 2010 17:46:31 +0000

You couldn’t find/use a tape measure in the first place. Maybe next time do your legwork & get the right item the first time. That would save the second delivery & all of the runaround… Just sayin’.
Agreed with everyone else: unless it’s unicorns delivering the item lets leave that out of it.

By: Robin

Robin — Wed, 10 Nov 2010 13:43:56 +0000

Never, never, never buy any major appliance or in our case an expensive bbq, 800.00. Our bbq was not working properly this summer, we took it apart and all that was needed was a 99 cent part.

We were told this part is no longer available and because of this our 800.00 dollar bbq is not able to be fixed! Yes, we did shop around and Sears made sure that it was a necessary exclusive part only available thru them.

Lesson learned, no more Sears purchases and only cheap disposable bbqs.

I HATE SEARS!

By: s

Wed, 10 Nov 2010 03:34:14 +0000

Holy people give this person a brake they were just tring to make a point about the size of the delivery people. Sears has never given me proper service with appliances or make up. I quit shopping there.

By: kathy

kathy — Tue, 09 Nov 2010 22:58:11 +0000

I am very disappointed that your website would run this posting,as to the previous posts”what on earth does their ethnic background have to do with anything!! Really!! As to the issue ..perhaps if your measurements had been taken and discussed with your salesperson it would have saved a lot of unnecessary expense and hassle …both on Sears behalf and yours!!