Comments on: Sears Canada: Area Rug Issue

By: Roche Runo

Roche Runo — Wed, 25 May 2011 01:35:35 +0000

Sadly if you are past the 3 days buyers remorse period the warrenty doesnt cover that. The rug is still able to do what is was designed to do.

If you can get a professional to veryify that the powered is indeed not healthy then the product would be replaced no matter what state you warrenty is.

By: sampler

sampler — Sun, 06 Feb 2011 04:08:12 +0000

My rug did the same (white sand underneath)…I got it from Ikea… I was sick of the sand so I wrapped it up and placed it in the garage.

By: Joe

Joe — Mon, 31 Jan 2011 17:09:14 +0000

My rug (not from Sears) has the same issue - a white, “sand”-like grain on the bottom. I keep vacuuming it but it keeps coming back. Though my rug has no odour at all, not even a little.

How old is your rug?