Rave Review for Exceltoner.ca‏

By thatgengirl

My Brother all-in-one centre ran out of toner, and I wasn’t about to pay full retail for a new cartridge. After doing a Google search for the cartridge number, the company Excel Toner came up. I really liked their prices, so I did another Google search for reviews of the website. All were positive and I decided to give it a try.

I ordered on a Wednesday and the product was delivered on a Friday. Unfortunately, I’m a dummy and I ordered the wrong darn thing.

Pleased with the experience, I made a second order that Sunday, and the item was delivered today (Friday.)

As far as I’m concerned, that’s top-notch service.

Shipping is only $7.95, regardless of item, weight or quantity, and the prices are around 60% off retail. (Note: You are ordering compatible items, not the official brand name products.)

5 Responses to “Rave Review for Exceltoner.ca‏”

  1. 0

    Pat says...

    Unfortunately I was not so lucky. Exceltoner provided faulty products. I ordered a complete set of toners for over $260 and spent over 2 months returning the product as the print quality was not acceptable - shadows, wrong colours.

    Then the red cartridge began leaking all over the belt of my printer. While 3 of the cartridges were still half full the red was almost empty. The answer I got was “the cartridge leaked because it was almost empty.” I tried to tell them thatg it was empty because it was leaking heavily. They had no solution, refused to replace the red faulty cartridge and simply said - “It’s your problem.”

    I do not recommend dealing with this company.

  2. 0

    Ray Tracy says...

    Second that. They shipped the wrong product, then dinged me a restocking fee to take it back. Excel Toner Sucks!

  3. 0

    Eric says...

    Excel Toner is THE worst company I have ever dealt with. I ordered 4 toners for my colour laser and when I got them, 2 out of the 4 were defective. I contacted them and they would send two replacements. I got one. My printer is still down after 1 1/2 weeks and I can’t get any response out of them. STAY away from this outfit.

  4. 0

    Cherit says...

    I ordered 4 toners for my color laser. They leaked, didn’t print the right color, left shadows and streaks. DO NOT BUY FROM THIS COMPANY!

  5. 0

    Jeff says...

    The product is garbage. Have you ever heard of disappearing toner? Neither had I, until I ordered Samsung knockoff toner from these guys. When I print a page out, it is much lighter than it should be, regardless of how I adjust the settings. After the paper gets folded a few times and carried around for a while, the toner starts to simply disappear. As a result, this is the MOST EXPENSIVE TONER I’VE EVER BOUGHT; it is useless, and so needs to be replaced.

    Total garbage.

    I will never buy from this company again.

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