Comments on: Problem with Sears Warranty http://reviews.smartcanucks.ca/problem-with-sears-warranty/ Just another WordPress weblog Wed, 15 Apr 2026 05:40:58 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Roche Runo http://reviews.smartcanucks.ca/problem-with-sears-warranty/comment-page-1/#comment-79832 Roche Runo Wed, 25 May 2011 01:15:25 +0000 http://reviews.smartcanucks.ca/?p=657#comment-79832 In Regards to going to the store. It is an option but one that usually doesnt succeed. The reason is the store manager doesnt have the authority to over ride the decision. Only Parts and Service customer care managers can do that. You recieved the 25 dollar becuase the rep at customer care is authorized to offer you that. I hope you werent chared for each visit. You should have only been charged for the first one. Also just so you know the repair would only havebeen warrentted for 30 days I believe. and as an element is wearable part there is no warrentee on that. In Regards to going to the store. It is an option but one that usually doesnt succeed. The reason is the store manager doesnt have the authority to over ride the decision. Only Parts and Service customer care managers can do that. You recieved the 25 dollar becuase the rep at customer care is authorized to offer you that.

I hope you werent chared for each visit. You should have only been charged for the first one. Also just so you know the repair would only havebeen warrentted for 30 days I believe. and as an element is wearable part there is no warrentee on that.

]]> By: Don Glover http://reviews.smartcanucks.ca/problem-with-sears-warranty/comment-page-1/#comment-59562 Don Glover Tue, 22 Mar 2011 09:38:55 +0000 http://reviews.smartcanucks.ca/?p=657#comment-59562 Great how many stores have people on minimum wage care, the service manager even stated to me that they were using my deplorable case as a training subject, still not even the $25.00 Great how many stores have people on minimum wage care, the service manager even stated to me that they were using my deplorable case as a training subject, still not even the $25.00

]]> By: dawn http://reviews.smartcanucks.ca/problem-with-sears-warranty/comment-page-1/#comment-57617 dawn Tue, 15 Mar 2011 23:39:17 +0000 http://reviews.smartcanucks.ca/?p=657#comment-57617 Never had a problem with sears all are appliances are from sears and with a store in town we always have good service and if we did have a problem with sears we just go to our store and they look after it they do this so they keep customers . go to the store you got it from see if they can help you . plus if parts are going to cost that much I would just go buy a new one unless it is truly on warranty .Plus never talk to them on the phone you need a face to face talk . Never had a problem with sears all are appliances are from sears and with a store in town we always have good service and if we did have a problem with sears we just go to our store and they look after it they do this so they keep customers . go to the store you got it from see if they can help you . plus if parts are going to cost that much I would just go buy a new one unless it is truly on warranty .Plus never talk to them on the phone you need a face to face talk .

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