Comments on: Problem With Dryer From Sears Canada

By: Roche Runo

Roche Runo — Wed, 25 May 2011 02:46:15 +0000

First off going to the newspaper wont do you any good. How often have you seen this type of thing in the newspaper. The reason, its a legal issual and they wont run the risk of slander should sears be in the right. Or the TV.

When the first repair was made you were covered by the one year warrenty and paid nothing for the repair. Once that year passeds the warrenty expires. And when that happens any issue that devlepoles after is soley on the customers shoulder to pay for. The contract legally ends on that date and sears is no longer under any obligation to repair it at their expense. When customers purchase the item they agree to this. They may not realize they have if they havent read the warrentee before buying the item.

The only thing i can suggest is that you read over your warrently cafefully, check dates on invoices and maybe find a loop hole if you can.

I wish you luck

By: sally

sally — Fri, 03 Dec 2010 21:23:29 +0000

$500 would buy a new dryer! I dont know ive never had any trouble with their apppiances and had to call their techs (knock on wood) but we just take our stuff to a guy we know anyways. Less stress lol.

By: dawn

dawn — Thu, 02 Dec 2010 18:44:11 +0000

You need to call the TV also it is time that we start to fight back .

By: M@

M@ — Thu, 02 Dec 2010 05:33:48 +0000

I totally understand your feelings towards Sears. In the store, they have great people and really make you feel like you’re going to get a good product at a good price from a reputable company. But their service and delivery people seem to manage to screw up every single time. I have never had a completely satisfactory delivery or service interaction with Sears!

I swore two years ago — after yet another Sears screw-up — that I would never shop at Sears again. I have been able to keep that oath without difficulty.