Comments on: Poor Store Maintenance at Zellers Canada

By: Big Bob

Big Bob — Sun, 22 May 2011 23:38:13 +0000

Zellers is awful, it’s almost like they take pride in not giving a $hit about anything. Will be glad when they’re gone.

By: Shaunak

Shaunak — Sun, 22 May 2011 22:00:55 +0000

I have had some of the same issues with a certain Zellers location here in Hamilton. I shop Zellers by my house and work quite a bit and have no complaints with those locations, but the Zellers by my kids school is terrible. Dirty and employees who do not understand customer service. This store is relatively busy, but 9 time out of 10 they only have one cash open while a bunch of their other cashiers are standing around the customer service area having their social time. I think it totally depends on the store manager.

By: Theresa

Theresa — Sun, 22 May 2011 14:33:58 +0000

The Zellers in Barrie and some of the surrounding areas are clean, however they definately lack staff. It is difficult to find someone when you need assistance. I would much rather shop there than Walmart…….Zellers are always dead.

By: Washing Wool Blanket

Washing Wool Blanket — Sat, 21 May 2011 13:20:50 +0000

That’s so excellent. While I was reading the story, a crow just killed my pet hamster!

By: Watcher

Watcher — Sun, 16 Jan 2011 20:38:07 +0000

I’m so glad to see this store go. Bye Bye

By: B.Mcphee

B.Mcphee — Sat, 15 Jan 2011 02:27:04 +0000

yeah hopefully target improves things when they move in.clean up some of those stores.mainly ones in edmonton..disgusting

By: EdmontonChristine

EdmontonChristine — Fri, 14 Jan 2011 21:03:10 +0000

My personal experience unfortunately has been very similar; many employees and yet none who can provide any assistance. Once I waited for ten minutes to try clothes on and the young lady had a personal call with a friend on the phone right in front of me!

I picked up several coupons and to my dismal, they all turned out to be expired

They seem to scowl at me as well when I use coupons and I have to watch them like hawks when they ring things up because nothing ever comes up the proper price, its a good thing they dont abide by the SCOP laws here or they would have been out of business long ago.

Its too bad they dont take a bit more pride in improving there store, its pretty unfortunate as its convenient for me to go there, however I dont seem to ever have a good experience.

Sorry if I am also bad mouthing, but I am being honest about my experiences there, not trying to be too critical.

By: dawn

dawn — Fri, 14 Jan 2011 19:24:06 +0000

Wow Zellers is now going to be a target hope they can replace some of the staff at my store and clean up the place the last time we were in the USA we had a lot of stuff from target and would love to shop at home .

By: dawn

dawn — Thu, 06 Jan 2011 21:17:52 +0000

It is not only Zellers in ON but we have few in SK and they are the same as for Wall Mart we have clean stores stock some times a problem depending on what city you are in As for stock with dust on that is Extra Foods and past the date on a lot of the stuff with dust that is when I always look ate the date if its got dust do not buy .

By: Ginger

Ginger — Thu, 06 Jan 2011 21:00:08 +0000

I’ve been to that Zellers and it is disgusting… I am surprised it isn’t a health code violation. But that applies to every Zellers in Toronto that I have been too. Gross. If we are comparing Zellers and Walmart…. Zellers is NOT like Walmart. I’m not a huge Walmart fan, but at least they clean their floors and make sure the ceilings aren’t caving in. And their products are not caked with dirt.

By: SamSam

SamSam — Thu, 06 Jan 2011 07:19:45 +0000

well… only reason I go Zellers is they accept SPC card plus price match…

other than that… if you see what they called “in store special”, you cannot stop to laugh…. those classic “thick” RCA 30″ TV (not LCD) put the special price tag for $280! (this happen before 2010 Christmas)

By: Sandie

Sandie — Thu, 06 Jan 2011 05:32:14 +0000

Just for everyone’s information Zellers is not a Canadian Company and neither is The Bay, it was bought by an american company in 2008.

By: RCSS Customer

RCSS Customer — Wed, 05 Jan 2011 18:51:39 +0000

“Seriously, selling this kind of stuff for a few extra bucks is shameful for the Hudson Bay Company and disgrace for a Canadian retail store”

that comment made me want to BUST OUT LAUGHING!! you obviously know nothing about this history of the hudson bay company. this is the same retailer that tried to kill off the first nations people of canada with diease filled blankets.

so not surprised about the lengths they’d go to, to make a buck!

By: Just Saying

Just Saying — Wed, 05 Jan 2011 15:16:34 +0000

@Cheryl888: I respectfully disagree with your post.

I have found, consistently, Zellers to be untidy, disorganized, unkempt, and I seem to always find a thick layer of dust on products I pick up and consider. I have also found an above-average number of expired products on their shelves, and Zellers seems to be out-of-stock on flyer items more often than any other retailer I shop at (Walmart, Shoppers Drug Mart, No Frills, Food Basics, Price Chopper, The Bargain Shop - to name a few).
I really do think Walmart needs a competitor in Canada, but Zellers just isn’t up to the job.

@Ariel:
I don’t think the issue is with this particular store manager - try the Zellers at Gerrard Square (Gerrard & Pape), or Lawrence Plaza (Lawrence West subway station) - you’ll see they are all pretty much the same.

Zellers has been promising customers a turn-around for the last ten years, but I am not seeing it.

By: Cheryl888

Cheryl888 — Wed, 05 Jan 2011 03:19:21 +0000

Okay…first off, judgemental much???? I think you should focus more on shopping, and less on the “aggressive looking” employees.
Most foods have expiry dates on them (including chocolate). Just because a promo ended, they should throw out the food? I think not…

I hate to say this, but if you are looking for a “higher class” shopping experience, I dont think zellers is the place to be. Zellers is like walmart…if you want to complain about the look of the store, and actually expect someone to care…zellers isnt the place to be.

Lastly, midnight madness events clearly state that only certain quantities will be availible for sale. They do not always 100% sell out of merchandise as they still need to have stuff to sell. Read your flyers more clearly, and try to relax while shopping. You remind me of a person who sits and stares out their window all day, writing down everything that happens lol