However, we also won a video game prize. We filled out all our info with McDonald’s again but never receive any email or anything after that. After time past, we call McDonald’s and inquire about it. All we got was they didn’t have my email address on file. A week later they called and got more info and said they will call back. They never did. So I called them again, however, this was just after the New Year. They asked me for my phone number, like they don’t have the right number or something, even though they have called before. They also said there is a timeframe to claim the prizes so it probably not going to work anymore, and if it doesn’t there’s nothing more they can do. They gave us the redemption code and website to claim our prize, but of course it was too late because our code was no longer valid. If they were to call back like they say they would, we could have plenty of time to redeem it.

The previous year, I won a Monopoly Streets game for the xbox from the online game. I entered the code at the EA site (paid $7 for shipping) and got the game. Later on, I received the game again but from McDonalds. So I brought it into Wal-Mart (who accepted it as a full return, and got a different game with the in store credit, lol.

So what did Snapfish say when you contacted them?

The issue is now with Snapfish, not McDonald’s, IMO.