Comments on: JYSK

By: kin

kin — Wed, 24 Oct 2012 19:17:48 +0000

I appreciate how JYSK deal with my complaint, they feedback just a min after received my written complaint and promise to refund to me for the chair which is obviously manufacturing defect even my 55 purchasing day a little exceed their 45-day-policy. thanks.
My experience is that written complaint at FEEDBACK on JYSK website is better than either claim by phone or by email, try it if you have complaint.

By: kin

kin — Wed, 24 Oct 2012 17:58:28 +0000

I bought a BRAVA CAFE CHAIR at JYSK. I found broken metal connection of seat support due to false welded., which is obviously manufactureing quality defect. I call JYSK service hotline and be informed it can’t be exchanged because my 55 days after delivery date exceed 45-day-policy, no matter any reason even completely manufacturing quality defect problem.

I complaint about this unresponsible attitude to the reasonable request by comsumer, but there are any feeback form JYSK until now.

By: Scott

Scott — Sat, 11 Feb 2012 16:58:54 +0000

This company does not peactice what they preach at all! We travelled 1 hr away from our town to Red Deer to pick up two pcs of furniture that the online site said were in stock at that store . Upon getting there the manager told us that they had none , and didn`t care what the site said because their inventory was wrong. We then travelled back home , and I ordered off line, and now had to add an extra 39.00 for shipping . My cc when through , and I printed off the reciept along with the order number (remember the site said it was in stock). After ordering , it said that a confirmation e-mail , along with a tracking number would be sent to the e-mail I left on file . Well that was over two weeks ago , and still havenèt seen the confirmation! I have since gone back on the JYSK site , and sent them 3 e-mails asking about my confirmation e-mail , as well I have phoned their online ordreing help line . Each time I called , the recording said all agents are busy , and to leave a message and someone would get back to me within the day .

WELL THAT HAS NEVER HAPPENED !

So here I sit with NO furniture , and No confirmation e-mail , or phone call back .

If you are going to go to any JYSK store for a specific item , I would suggest that you call ahead , and dont waste youre time .

I will never shop here again. No wonder Ikea is a market leader in boxed furniture .

By: Stahr

Stahr — Sun, 05 Feb 2012 02:02:28 +0000

Scanning code of practice is Optional and usually only found at grocery stores. Stores participating in the program will have a sign saying so at the cash desk.