Comments on: Horrible Service and Client Support from Weed Man

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By: Duncan

Duncan — Tue, 07 Jun 2011 16:44:44 +0000

We hired Weed Man late last year for service starting this spring. They have already come our 3 times and we haven’t had to call them yet. Our lawn looks amazing but we are sandwiched between two houses who do the lawn themselves and they are covered in weeds. Based on what we’ve experienced to date we will continue with the service next year. We’re in Pickering but I’m pretty sure it’s the Scarborough location that services our area.

By: Nina

Nina — Tue, 07 Jun 2011 05:11:01 +0000

We’ve had the same problem here in Guelph, ON. It is absolutely terrible and we have spent countless hours on the phone with their customer service trying to get our money back. (This happened last year). And they still wont leave us alone with the cold calls!!!! Weed man’s service is TERRIBLE!

By: Joe

Joe — Mon, 06 Jun 2011 14:45:08 +0000

If the OP paid for a service, then she should get that service within a reasonable amount of time. If they can’t deliver within a reasonable amount of time, or she is not satisfied with what they delivered, she deserves either a refund - or at least a courteous explanation.

There is no need to scold her and tell her to go and do it herself - she could be handicapped, elderly, or maybe has a job and kids and doesn’t have the time to do it herself. Which is probably why she decided to pay someone else to do it in the first place!

By: Iwannadeal

Iwannadeal — Sun, 05 Jun 2011 12:49:09 +0000

The really toxic pesticides and herbicides are banned in Ontario, which is fine with me since I don’t have to have a beautifully manicured lawn. Which means the lawncare companies don’t really have a proven weapon against weeds. I just wanted someone to do the fertilizing and aerating. This year I’m doing the fertilizing myself–easy and cheap. By the way a teenager can do it too with some simple precautions. My poor lawn had to live thru the winter on fertilizer given in early August. They tried some things like Saritor for weeds, no effect. I’m saying there’s no need for a lawn care co anymore, so easy and cheap to do it yourself, properly, on a logical schedule. Most people in my neighbourhood are doing it this year.

By: JustSaying

JustSaying — Sat, 04 Jun 2011 20:54:21 +0000

@Moe - I agree 100%.
It sounds like the first poster has a legitimate complaint, but you need to understand that those chemicals are very hazardous and need to be handled by highly trained professionals. They can’t just hire a minimum wage teenager to be at your home right away, nor would you want them to. Those chemicals can cause serious damage to pets and children in the neighbourhood unless they are handled by someone who knows EXACTLY what they are doing.
Iwannadeal - stop being so self-centered. You don’ need to pollute the environment and poison your neighbours, just because you want a pretty lawn. I find it shocking any layman has access to those chemicals themselves.

By: Moe

Moe — Sat, 04 Jun 2011 20:35:21 +0000

@Iwannadeal - a lawn care service needs to adhere to standards set out by the Provincial government regarding the usage of chemicals being applied to lawns. If people expect instant service around their personal schedules, with a complete disregard for laws or their neighbours who will exposed to the chemicals, they shouldn’t be bothering professionals in the first place.

By: Iwannadeal

Iwannadeal — Sat, 04 Jun 2011 18:39:56 +0000

We had Weedman last year and it was a total waste of money. Seriously, you can get the same results by doing your own lawncare, which is what we are doing now. Last year they actually did our last fertilizing of the year in the first week of August. Idiots!