Comments on: Great Customer Service from MBNA Mastercard Canada

By: payday loan

payday loan — Sat, 27 Aug 2011 07:12:09 +0000

Unsure regarding this news. It appears to get fine, yet something is not right

By: MJ

MJ — Wed, 26 Jan 2011 20:42:42 +0000

@Jona:
I did think of that and tried asking MNBA when she “applied” but of course they wouldn’t tell me anything.
I think I may try to contact the credit bureau and see if there’s been any activity though, I didn’t think of checking there! Thank you……

By: dawn

dawn — Wed, 26 Jan 2011 17:07:57 +0000

We did that and nothing and as you know you never get the same person at times they would call a few times a week and like I said we finally cancelled the card we still get mailings from them but they go in the shredder . with all the companies and cards we have MBNA was the worst .

By: Ashley

Ashley — Wed, 26 Jan 2011 09:12:37 +0000

@ Dawn ….they used to call me from time to time about “offers” but I called the 1-888 number and asked them to stop and they did. I haven’t had any issues with them and since I don’t have my choice of credit card companies I am thrilled with their service so far.

By: jona

jona — Tue, 25 Jan 2011 21:43:59 +0000

MJ,
are you sure this wasn’t a case of identity thief? I can’t remember where I read it but thieves are going after recently deceased people (with in 5 yrs) and trying to get credit cards in their names…..I would contact both credit monitoring companies in canada and explain the situation.. you will likely have to send in a death certificate but they will be able to find out if your mothers identity has been stolen. Good luck with this and I hope everything works out.

By: jona

jona — Tue, 25 Jan 2011 21:36:29 +0000

Dawn,
Just curious why do they call?
I’ve never had MBNA call except once to notify me of some suspicious transactions which was me booking a trip to Disney World.

By: MJ

MJ — Tue, 25 Jan 2011 21:32:47 +0000

This is the same company that just sent my deceased mother a credit card with a 5000.00 limit. Trying to call and explain to them that my mother’s been deceased for almost 2 years got me NOWHERE….they kept insisiting they had to talk to her…..really???
I had to go through all my paperwork from 2 years ago to fax them a death certificate because they refused to discuss anything with me in regard to it, and I still haven’t heard back from them so I have no idea what they did with it, I cut the card up myself….
I told them that sending an unsolicited c.c WITH the number to pick your own PIN # was ridiculous, a neighbour caught the mail and brought it to me otherwise they could have had a free credit card floating around with a 5000.00 limit that whoever got, could activate by phone???

By: dawn

dawn — Tue, 25 Jan 2011 19:01:08 +0000

Just wait till they start calling and they will at all times . Due to this we dropped them and will never go back .