Comments on: Finally Free of Fido

By: Tone

Tone — Sat, 11 Aug 2012 03:27:02 +0000

The fact is that Fido’s policy is informed by the racial notion of preserving white supremacy. All their thieving behaviors including forming and perpetrating the activities of scams such as horoscopes or trivia is targeted at fleecing immigrant populations. Achieving this objective requires that the company engages in racial profiling par excellence. Recently I was surprised that they know my country of origin although I have never offered that information to them. In Canada, however, knowing somebody’s date of birth creates a wide range of possibilities including determination of other personal details. No wonder they keep asking for your date of birth. The only way to contend with these companies is to shun their products. They are racists who should not be financed but rather dealt with by hitting them where it hurts most-their bottom line.

By: Leo

Leo — Sat, 14 Jul 2012 08:25:32 +0000

I too experienced something like that from Fido too a while back. However, mine had a sinister twist. I had received text messages on my pay as you go phone and I never did read them thinking they were junk text messages. My balance on my phone had been reduced by more than $80 dollars and Fido said that I should text them back with the word STOP and this should solve the problem, which it did not. At the end Fido gave me back half the money that was stolen from me and they gave me a new phone number.

It is true that when you get a reassigned phone number these type of problems can occur since the phone number has once again been activated and you will never know why that number that is now yours was canceled in the first place and you happened to be the unlucky person who got it now. and you will never know

By: Hashimotos

Hashimotos — Fri, 21 Oct 2011 17:45:21 +0000

I am a landed immigrant in Canada too and had a similar issues with Rogers which is a parent company of Fido now. They don’t tell you when you sign up that your billing cycle starts on the next day and you get only a proportional amount of minutes for the first day. So if you signed up for 600 minutes a month you would get 20 minutes you can use on the day of your sign up and everything what is over is calculated at their full price which is currently 20 cents per minute. However, when I received my first bill I called Rogers and they waved the payment for first day because the agent who signed me up didn’t tell me about it. I have a feeling that it is doesn’t really matter what phone company you are with in Canada they all have low customer service and limited features if you compare it to Europe. At the end I canceled my contract with Rogers and switched to Fido because Fido offers services that nobody does such as per second billing, you can send and receive text messages to and from major phone providers abroad, cheap package for unlimited phone calls and free international text messaging etc.

By: Eric

Eric — Sun, 16 Oct 2011 15:02:13 +0000

First, there shouldn’t have been tax on the deposit - that was a mistake on the guy who sold you the phones.

Second - those annoying text messages - those are from various places like horoscopes, trivia, etc. that may have been associated with the number before you got your phone. Not from any cell phone company.

Third - billing is done for the month in advance for regular charges (plan, features), but them month afterward (data or sms overage). They are not the only company that do this.

It sounds like the main person at fault here is the guy at the store. He screwed up royally which caused a cascade of mess ups along the way.

I’ve had Fido for over a year now and have never had any issues.