Comments on: EXCELLENT CUSTOMER SERVICE FROM PANASONIC CANADA, TERRIBLE SERVICE FROM ENERGIZER CANADA!‏

By: RCS

RCS — Fri, 25 Jan 2013 23:13:27 +0000

Panasonic service does suck!!! My Viera Plasma was less than a year old when it suddenly stopped working while I watched it. They say they’ll repair it, but it will take 2 months!!! The part has to be sent from Japan and they only ship by ground mail! Just replace the TV or ship it priority air. It is ridicules that I have to wait 2 months because they refuse to stock the part in Canada. I have repeatedly tried to contact they by phone, can only reach call takers at their call centre, which I’m told is in Jamaica, and they can’t help me. I was able to leave a voicemail for their Consumer Relations person in Canada (Barbara), but she won’t call back. Warranty is only as good as the company, and Panasonic is a poor company.

By: sfsdfs

sfsdfs — Sun, 28 Oct 2012 17:59:20 +0000

Panasonic sucks!

I brought/have a vierra tv($2000) with less the 1000 hours of operation and there are burn out spots on the display panel.

Panasonic aggreed to give me a discount of $1000 and 2 yrs warranty on a replacement TV.

It has been 1.5 months since we made this agreement and I am still watching a tv with blacked-out areas on the screen.

The price of the TV has since dropped and Panasonic refuses to compensate me for the different. At Panasonic appears to have no sense of urgency to delivery the replacement TV.

By: mike

mike — Mon, 11 Jun 2012 13:52:30 +0000

please reply

By: mike

mike — Mon, 11 Jun 2012 13:50:32 +0000

i have a rear projection lcd that goes off and comes on again

By: Panarubbish

Panarubbish — Mon, 27 Jun 2011 21:15:48 +0000

I had the exact opposite experience with Panasonic. Water proof camera my @ss!

By: Lee

Lee — Sun, 06 Mar 2011 02:56:36 +0000

WHY IS IT THAT YOU NERDS CANNOT READ CAPS LOCK????????/ ITS NOT BAD AT ALL LIKE SERIOUSLY C’MON U STOPPED READING LIKE GROW UP ALREADY

By: Melsprag

Melsprag — Mon, 28 Feb 2011 17:06:52 +0000

I feel your frustration. I have had a similar experience with energizer.
And for the caps locks”WHO CARES”!

By: joe

joe — Mon, 28 Feb 2011 03:02:30 +0000

CAPS! My brain hurt after line 1.

By: L

Sun, 27 Feb 2011 23:49:40 +0000

Take it off caps and maybe I’ll read it.

By: dfsfs

dfsfs — Sun, 27 Feb 2011 06:31:40 +0000

what bob said

By: Big Bob

Big Bob — Sun, 27 Feb 2011 01:05:38 +0000

Cap locks bro… Cap locks