Comments on: Do Not Buy Danier Gift Cards

By: Jenn

Jenn — Sat, 10 Sep 2011 06:30:41 +0000

I have to laugh at the way people rush on here to bow down and worship a corporation. Mil should be “thankful” and she’s so “lucky”. Give me a break.

By: redder

redder — Tue, 17 May 2011 23:22:17 +0000

I agree she should have known betterthan to try to return a gift card. But that being said, why can’t we? Another poster mentioned them being able to collect money on interest, no restocking fees and no commission to sort out like a return. They make money off of stuff like this! If you have a receipt matching the gift card number they should have to accept it within a reasonable period of time, just like merchandise. At the very least I should be able to buy what I want with my gift card and than return the item and get my purchase price back, just because you paid with the gift card doesn’t mean you surrender the right to change your mind on something. This should have been changed when they deemed it unlawful for them to expire.

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By: Summer

Summer — Fri, 19 Nov 2010 13:20:02 +0000

no retail company on earth will allow returns on a gift card. I worked for Danier for 3 years and they have a really good return policy and generally will bend the rules if a customer insists. Asking for a refund on a gift card is rediculous… also, if you’ve spent thousands of dollars there in the past then why would it be so hard for you to spend whatever amount was on the gift card?

By: mary anne lemieux

mary anne lemieux — Sun, 14 Nov 2010 03:45:54 +0000

If the op spends “thousands” at danier, and implies only this incident is going to top him from shopping there…why not just keep the gift cards for personal future use?

Most likely op spent the welfare cheque to fast and needed smokes and bingo money

lol EVERYONE knows gift cards aren’t refundable, its common sense. What would be the point of selling gift cards if you could change them back to cash?

By: P

Sat, 13 Nov 2010 23:39:34 +0000

It sounds to me that:

1) OP got refunded for a GC that is commonly known a final sale everywhere - very lucky.

2) OP complained here, trying to trash a company that has offered him an exception out of kindness / or due to his bullying on the phone.

It’s just like that a thief complaining about getting caught while stealing - maybe the example is too extreme, but you get the point, there’s no case here.

By: pinky

pinky — Sat, 13 Nov 2010 02:39:55 +0000

What on earth would be the point of buying a “gift card” only to return it? If you want to give cash, give cash. God its unbelievable the sense of entitlement some of you people have.

Beyond that it doesn’t make any sense for a retailer to refund a gift card, there is substantial risk of being defrauded by people pulling nonsense like that

“I have purchase several thousand $$$ worth of items at Danier - no mor”

If you purchase so much there, and imply you would be in the future if this hadn’t happened…why on earth didn’t you just keep the card to use on a future purchase? Sounds like you spent the welfare cheque to fast and wanted some cigs and a night at bingo.

By: Presentes Originais Online

Presentes Originais Online — Fri, 12 Nov 2010 07:00:50 +0000

I have never try it but i think they are refundable.

By: Lisa Hallman

Lisa Hallman — Fri, 12 Nov 2010 06:08:40 +0000

Yeah, I’ve always known the gift cards are final sale and cannot be refunded. I’ve never known of a place that would give you a refund. You are very lucky to have been refunded.

By: Holly

Holly — Thu, 11 Nov 2010 03:32:03 +0000

You’re very lucky to get a refund for that. Gift cards are final sale everywhere.

By: Danier Customer Service

Danier Customer Service — Wed, 10 Nov 2010 18:23:32 +0000

Good Afternoon Mil,

Thank you for your post regarding our Danier Leather Gift Cards. It is important for us to hear from our customers for our growth and improvement. First and foremost, I would like to apologize for the store not informing you at the time of purchase, that the gift card would be non-refundable, however this is the normal policy and procedure for most retailers.

In regards to your concerns, the Gift Card Policy is stated on the back of the Gift Card, it states, “This card will not be exchanged for cash and cannot be replaced if lost or stolen or used without permission”. If you have any further questions please contact us toll-free at 1-877-932-6437.

Kind Regards,

Danier Customer Service
Service