Comments on: DealFind Wont Make Good On Promises

By: GC

GC — Tue, 05 Mar 2013 18:34:41 +0000

Dealfind issues coupons that “never expire”, but are materially misleading. If the merchant goes out of business, or moves from a location (and the coupon is limited to a specified location), Dealfind will not reimburse if the coupon is more than a year old. Yet this is not printed in the “legal stuff” that is received with the coupon.
In effect, the coupon has more than expired–it is worthless. At least expired coupons are worth their purchase price…
Is anyone aware, did their refund policy say that in 2011? In 2012?

By: armand

armand — Mon, 04 Mar 2013 03:58:33 +0000

I also got scamed they never answer and you try to open their site they bloc you..Where is better to complain BBB or consumer bureau? thank you

By: Jhvicbc

Jhvicbc — Sat, 09 Feb 2013 08:09:44 +0000

Further to my jan 6/13 post, after contacting Dealfind several times more and pursuing through BBB I finally received a full refund.

By: equally pissed

equally pissed — Thu, 31 Jan 2013 19:56:03 +0000

i bought a voucher back in june and still have not received the product. i then made the mistake of buying another one shortly after that. neither items came and i’ve emailed them over ten time with no replies back. with the amount of dissatisfied customers out there, isn’t there something we can do take them down or to get our money back? does anyone know the legal side of this?

By: annoyed

annoyed — Tue, 29 Jan 2013 04:50:01 +0000

I bought a voucher for Serenity Salon and Spa which I expires in March 2013. There is a dispute between Serenity Salon and Spa and Dealfind so Serenity Salon and Spa did not honour the voucher. I emailed Dealfind but only got an automated email response saying that a representative would get back to me in 2-4 days and it’s been a week and I haven’t heard back. I want a refund!!!!

By: Jhvicbc

Jhvicbc — Sun, 06 Jan 2013 16:40:33 +0000

Cherish50 I also was scammed on the Gillette blades and now they are not responding. I contacted them in November and they said there were problems with the supplier but they were now confirmed shipped. I still don’t have them. I’ve emailed twice but no response. I’ll try the the toll-free number above and see if that gets anywhere.

By: cherish50

cherish50 — Fri, 04 Jan 2013 18:09:56 +0000

I bought Gillette fusion razer blades in beginning October 2012, It has been over 3 months now and I still have not received the item. I emailed dealfind more than 10 times to provide me refund. So far no refund or even response has been received.

Neve receievd item or refund…

I got scammed WITH DEALFIND. NEVER DEAL WITH DEAFLIND

By: Rave

Rave — Wed, 12 Dec 2012 01:04:08 +0000

CHEATING CUSTOMERS!!! BIG TIME SCAM…DON’T BUY FROM DEALFIND. I bought a pair of yoga pants few months back and I never received them, waited for 8 weeks and called the number they published in the site, they never responded, contacted DEALFIND and they said they will contact the owner but they never returned back, i keep sending emails never responded…

By: Mike

Mike — Tue, 11 Dec 2012 21:31:53 +0000

I hate to go through it, but if you used a credit card to purchase items and vouchers from Dealfind, it is far easier to simply reverse the charge for non delivery of item or service than it is to hope for a response to an email that will never come. Bank of America was quite accomodating and immediately credited my account for the items I ordered from Dealfind that were never delivered. What vouchers I have will be used as fast as I can get through them then I will block any communication from them and post anywhere I can that they are a sham and are screwing vendors and customers as fast as they can. People note that the quality of the merchandise and deals offered has degraded to junk even on Groupon as people are tired of poor customer support.

By: Customer service sucks

Customer service sucks — Sat, 17 Nov 2012 14:09:32 +0000

Dealfind has been ignoring my requests since September. I placed an order in August that stated 3 week delivery. After multiple emails I have been told that it has been confirmed shipped, confirmed not shipped, delayed with be shipped not sure when it will be available, and offered a refund of various forms only to not receive ANYTHING! They have taken my money ignored my requests, emails etc… I only seem to get a reply after multiple emails and tweets to them. DO NOT ORDER FROM THIS COMPANY,they take your money and don’t deliver the products!

By: Curt

Curt — Mon, 29 Oct 2012 21:35:43 +0000

Bought 2 vouchers from 2 different businesses. One is out of business, the other refuses to honor the voucher. Multiple attempts to contact Dealfind go nowhere. SCAM!! Please stay away!!

By: Scott

Scott — Wed, 10 Oct 2012 17:46:50 +0000

I was one of the companies that had the misfortune of listing with deal find. I will not go into full details of my experience. I will only say that it was a horrible experience trying to deal with them. Our customers feel ripped off ever time we have to honor a voucher just because of the way the deal find staff worded our voucher. We now loose $50-$70 dollars for every customer that calls.

We are still honouring the vouchers but I look forward to the day that they end.

By: jonathan

jonathan — Wed, 03 Oct 2012 16:25:52 +0000

I purchased a voucher to wash my windows and cant get the guy to do it I sent in 4 separate requests to ask for a refund and get the normal email saying someone will contact me and then they never do. Can we all not report them to the BBB and all file complaints

By: Daniela

Daniela — Thu, 20 Sep 2012 05:07:07 +0000

on july 22 i bought a voucher from dealfind of $29 for an Elegant 18k White Gold Plated Necklace and Earrings Set with Swarovski Austrian Crystal Elements and Your Choice of White or Black Pearls, Including Taxes and Shipping ($293 Value)). they told me to wait between 5 to 6 weeks from the moment the deal is closed. the deal was closed on july 26. i wait for more then 6 weeks and i didn’t get anything. i send them an e-mail and i asked them about it. they send me back an e-mail with the answer they will let me know in 2 days what happen with my order. i didn’t get until now any answer. i also send them my phone nr to call me but nothing happen please can i get any help. thank u

By: Caroline

Caroline — Fri, 17 Aug 2012 00:53:15 +0000

I bought a number of dealfind vouchers and are not able to get in touch with businesses to set up services. One business always had a full voicemail box. Another one the numbers do not work. The last time I requested a refund they issued dealfind $$ which are useless because businesses do not appear to exist. Now I am out $100.

They are a scam and have really bad customer service.