Comments on: Canadian Tire:Can’t return SH*T!!!‏

By: Dante Oslan

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By: Babalue Sanchez

Babalue Sanchez — Sat, 17 Jul 2010 21:28:50 +0000

Hello “Chelly” (lol) Do me a favour and get stuffed.

I’m quite serious as I would love to know how Canadian Tire put her through medical school. Please, I’m all ears!

Did you scam them? Did you get on your knees and beg?

PLEASE be sure to tell me how they put you through medical school!!

By: Babalue Sanchez

Babalue Sanchez — Sat, 17 Jul 2010 13:39:28 +0000

There’s a reason we call it Crappy Tire.

Becky, I’d love it if you would explain (in detail) how Crappy Tire put you through medical school

As far as people not complementing employees on good service, it’s because THAT IS THEIR JOB. They are SUPPOSED to provide good service… kids these days.

By: Becky

Becky — Sat, 17 Jul 2010 06:11:08 +0000

I wish more people would tell their stories about good service they received instead of complaining. I spent many years working in retail and it gets a little depressing when all you hear are complaints when you know that you have helped and made more people happier than angry. Thanks James for being one of those happy customers who spread the good word!

By: James

James — Sat, 17 Jul 2010 05:32:58 +0000

You may be right, Becky, but when I get excellent service I tell everyone about it. Good service is so rare these days. I’ll even go so far as to send an e-mail to head office to commend the worker.

By: Becky

Becky — Fri, 16 Jul 2010 00:33:19 +0000

Well James since that company put me through medical school, I highly doubt I’ll be out of a job any time soon. I do agree with you that a lot of people complain about Canadian Tire and I’m not saying that their complaints are not justified. But how often to people say what great service they had at a store? People are more likely to complain than to compliment is what I’ve found through all my years dealing with retail customers.

By: a dude

a dude — Thu, 15 Jul 2010 22:39:50 +0000

wow twice now u have thrown out the packaging before testing something out…….
what have you learned? DONT THROW OUT THE DAMN BOX!

By: James

James — Thu, 15 Jul 2010 04:57:41 +0000

All I have to do to know this, is hear how many people complain about Canadian Tire.
Let’s see if you’ll be thanking God when you’re out of a job for your surly attitude.

By: Becky

Becky — Thu, 15 Jul 2010 00:09:12 +0000

How would you know this James if you have avoided the place for eight years? The Canadian Tire I worked at was regularly recognised for it’s customer service. I will agree with you that some stores are not run properly but some are. Unfortunately you wouldn’t realise that because you avoid the company (and on behalf of them, THANK GOD!)

By: James

James — Sat, 10 Jul 2010 02:12:35 +0000

Becky, oh Becky. It’s rather ironic that you would label customers like K as stupid and ignorant when it’s you who had to work at a Canadian Tire. Stupid and ignorant are great adjectives to describe many of the workers who wander the aisles there, while trying to avoid customers.

By: James

James — Sat, 10 Jul 2010 02:09:33 +0000

SAL, can you be any more ridiculous? Since when does any Wal-Mart sell cars? You undermine your whole argument with such nonsensical rhetoric. You also castigate Wal-Mart for selling “garbage”, yet the majority of what Wal-Mart sells can also be found in a Canadian Tire store.
People like you have this sort of Stockholm Syndrome whereby you enjoy being treated like crap by retailers and begin to rationalize it and then defend it. Delusional would be a good word to describe your ilk.

By: James

James — Sat, 10 Jul 2010 02:04:55 +0000

I agree with K. Canadian Tire is a joke of an outfit and I haven’t graced their stores since 2002. Most large stores I’ve been to (the biggest being Wal-Mart) have no problem refunding or exchanging an item that’s been opened, provided you didn’t use it or damage it. The whole attitude in Canadian Tire is that every customer is to be suspected of malfeasance until proven otherwise. Ordinary people just want good service and will, from time to time, have to return items after having opened them. Not everyone is Bonnie and Clyde.
Piss on Canadian Tire.

By: SAL

SAL — Wed, 09 Jun 2010 14:38:04 +0000

While purchasing a vacuum at a CT store the cashier clearly asked me if this was the product that I wanted to purchase since once it was removed from the box, I would no longer be able to return it.

She mentioned all returns had to be in its original packaging.

This message was also displayed quite clearly on the sales receipt.

I was pleased that she mentioned this to me.

Clearly no retailer accepts returns for non-defective products without their packaging. Walmart is garbage like the products they sell at their stores. You can return a car at a WM store and they will take it back no questions asked!!

If you were a store owner/manager, would you break your own rules and make ad hoc exceptions all the time? Get real!!

By: Mitch

Mitch — Thu, 03 Jun 2010 13:56:33 +0000

>> Sandy <<
amid all the negative comments (which there are lots) for your dilemma; which, I personally have returned products to Canadian Tire without the packaging and a credit has been issued, it all depends on which location you go to. Products I’ve bought at one store will not take back the product no matter if you have the receipt and packaging; however if you go to another location, in my case I’d return the product to a CT I shop at all the time and their attitude is much different. CT has areas in their stores which display previously owned items for sale. CT has had poor attitudes for customer service ever since their restructuring, so be-wary in dealing with them also ask the return policies at the cash before leaving.

By: ccg

ccg — Sat, 22 May 2010 23:19:18 +0000

Well i was laughing as I read that, if u bought it the day before, why the heck would you throw out the box?! i mean its a DAY!? u couldn’t of grabbed the box out of the garbage!? ..

just seems fishy!! .. the whole one day before.. deal!

also.. as everyone said .. returns with orginal packaging is always something stores follow..

u could return something u used 30 days later but it needs a box.
if u have a problem with the chair email the company who made it, and post it on craigslist and sell it! someone would of bought it if u had the reciept .. saying u just got it!?@?! DUH