Comments on: Canadian Tire: Bike Woes

By: Vaughn Parfitt

Vaughn Parfitt — Mon, 08 Oct 2012 01:44:53 +0000

I read your letter and am dealing with the same problem.It is my grandsons bicycle its a supercycle 18 speed mountain bike he bought at cdn tire in hamilton.Taking it home the peddle fell off 10 minuets from the store.He hasnt rode it since because he lost the nut that holds the peddle on.I am trying to find a parts dealer to try to get the parts myself and fix it for him.Cant even get cdn tire to send me an address to try to get a part.What a joke this company ios.

By: ilovegratis

ilovegratis — Sun, 10 Jun 2012 22:41:29 +0000

Same thing happened to someone I know and every time they said they fixed it, something was wrong with it again. She took it to a professional bike repair shop and the problem was that it was not put together right. As well as, using the same part to repair a problem that needed a new part. Sometimes you are better off buying a bike from a bicycle store.

By: Longtime Cyclist

Longtime Cyclist — Mon, 14 May 2012 06:26:16 +0000

Your problem is two-fold. First: do NOT buy bicycles from Canadian Tire. Go to a good local bicycle store that understands the product and cares about its customers. Second, and more important: do NOT NOT NOT buy rock-bottom cheapo bicycles. There is simply no such thing as a $200 bicycle that’s worth owning. Figure on spending $300+ for a kids’ bike, $700+ for an adult size. A physical item costs a certain amount to make, and there’s no way to get around that. A bicycle is a complex machine that has to take a physical pounding day after day. A good bike is well worth what you pay for it. It will work smoothly and bring you joy every time you ride it. A cheap bike is not pleasant to ride, even if it doesn’t immediately break down. Trust me, I’ve tried both approaches. Life is too short to wrestle with cheap junk. Unclench your wallet and do it right.

By: Mart.

Mart. — Sat, 28 Apr 2012 21:45:19 +0000

Is this real? Its like hearing another verion of what happened to me a few years ago with CT! My story is similar (but worse IMO), got a bike, no support, no returns on used, struggled to get it to the store (EACH TIME) they had to fix it, they wont accept its garbage and wont accept return, are not repeatedly able to fix it…. They also give you some of their opinions on how we could have damaged it and we need to get a $1000 bike if we want it to work right always… These stories have CBC Marketplace written all over it… Too bad CT only took 2nd place for worst customer service (I was rooting for them)

By: Michele Russell

Michele Russell — Sun, 22 Apr 2012 23:05:36 +0000

Same thing here. We bought a bike that was labelled a youth BMX called “fracture”. Ya it fractured alright, only after 2 weeks of my 11 year old using it rather occasionally. My son is a tiny slip of a boy, so if this bike could break in 2 weeks imagine a larger, older child using it. It would break on the first ride. He was riding around the neighbourhood and the tire popped. Apparently it cannot be fixed as the tube is paper thin and attached to the actual tire????!!! I already spent $180 and now I have to spend that much again to fix it. No more bikes from Crappy Tire!

By: nora

nora — Sun, 15 Apr 2012 00:45:40 +0000

i hear so much about canadain tire thanks for sharing im shopping around for a bike for my daughter,, canadain tire is off my list for sure…..

By: rob

rob — Sat, 14 Apr 2012 08:55:50 +0000

wow- Canadian tire is crap - they ripped me off when fixing my car - 2 times. I never buy there - contact the better business buraue or take them to small claims court(say your scared to ride a bike and you need $100000.00 to get over it).
never buy anything from canadian tire.