Comments on: Beyond The Rack

By: Helene

Helene — Tue, 19 Feb 2013 21:43:33 +0000

Bayond the Rack: Très mauvaise qualité de vêtements, faux prix de détail suggérés, les images ne correspondent pas à la marchandises, très mauvais service à la clientèle. NE PAS ACHETER de cette entreprise (bas de gamme).
Hélène,

By: Dee

Dee — Wed, 29 Aug 2012 12:52:13 +0000

With all due respect, having started off at 200 pounds size 14 and now being one of these “dollies” you so lovingly describe at a size 0, I take offense to this comment. A small is a small, large is a large, things don’t change too much. If you are not fitting in the clothing perhaps you should consult a plus sized site and stop getting upset when you order a large and it looks more like a small on you. I used to be a big woman and got offended when sizes wouldn’t fit me. However, after taking a look at myself I realized I was not at a healthy weight, and it wasn’t the clothes at all. This is not the fault of the manufacturor, nor the fault of the website. You are ordering ONLINE, aka you can’t try the clothes on beforehand. If you are not willing to take the risk, perhaps get up from the computer and take a walk to the mall. Maybe you need it, cause I know I did. And to the replies… read the previous posts. Most people are saying stuff is too big, not small… so wtf…. you can’t all be right. I CALL BULLS*$(, you people are looking for somewhere to complain to make yourselves feel better.

By: Linda

Linda — Sat, 30 Jun 2012 16:15:48 +0000

I agree whole heartedly, most of their clothing is geared for the young “twiggy” market, not real women, and in reality, it is the real women who have most of the money to spend!!!

By: peter

peter — Fri, 29 Jun 2012 01:47:30 +0000

BTR is absolutely horrible. They ding their Canadian shoppers with much higher prices for the EXACT same items that they sell for cheaper in the US. And to add insult to injury, they tack on an additional $5 for shipping. The Heys luggage I purchased from them was old, discoloured and scratched. But they refused to do a return since they claim that “luggage never arrives completely new”. If that was true, I would have just bought it from a garage sale.

Thankfully, my credit card company sided with me after sending them pictures of the suitcase and they reversed the charge on my card. And now they will take up my case with BTR. Mastercard even said that if more people complain, which they have, BTR might get fined or lose their contract with Mastercard altogether.

So please charge your purchases back if you feel that you did not get what you paid for. You will be making a lot more work for these assclowns and help in putting them out of business.