Comments on: Best Buy Customers, Your Personal Info Is At Risk

By: baby toys wholesale

baby toys wholesale — Thu, 05 Jan 2012 07:27:22 +0000

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By: Alex

Alex — Tue, 03 Jan 2012 19:19:18 +0000

Amanda, to “clean” a hard drive you have to basically rewrite over it hundreds and hundreds of times, as pressing delete doesnt actually delete. Google a thing called “DBAN” it will clean your drive for you so no one - not even computer forensic people, can get your data back.

By: K

Mon, 02 Jan 2012 02:54:37 +0000

Wow… reading that made me feel paranoid now since I recently gave a computer technician to fix my laptop and found that my memory card is missing.

Like the commenter above said, contact the media - people should be aware of this.

By: Amanda

Amanda — Thu, 24 Nov 2011 19:51:15 +0000

This is very scary stuff I think….thinking of everything we have on computers these days….and cell phones. My poor sister actually gave her cell phone to an ex-boyfriend who we all thought wasn’t that nice. She thought she deleted everything on the phone but aparently he had access to her email account through the smart phone and lovely him he read through lots of personal emails and told her he no longer wanted to be friends because of what he discovered in her emails….which had nothing to do with him. I figure its his loss but it makes me scared to sell my used computers. How do we wipe hard drives ourselves?

By: Carlotta

Carlotta — Mon, 21 Nov 2011 17:18:23 +0000

I had the same thing happen to me only with Rogers Mobility. I bought a “brand new” cell phone. Brought it home, charged it, turned it on and there were 234 new text messages on it. Opened them up and they were text messages from a girl named Alison to her boyfriend Jake, and messages between Alison and all of her friends. I had her phone number, her contact list…. all of her info.
Went back to Rogers and asked if they re-used phones and they said “of course not!!” So I showed them my “new” phone. Turns out the phone was actually defective and had been returned by Alison (because I called her and asked!). They had never removed the sim card and just put the phone back in the box and sold it to me. Needless to say, I was not impressed. They upgraded the phone and gave me a free month….. but if I was not tied into a $%#@*&^ contract, I would have switched.

By: coil

coil — Sun, 20 Nov 2011 02:18:15 +0000

i sincerely hope you went to the other family and let them know their personal information was conpromied. if this happened to me, i’g go out of my way to let the victims know, contact the media etc.. whats the worst going to happend? bb probably offer to settle or some lame-ass freebie or something.

By: Mike

Mike — Sat, 19 Nov 2011 14:46:37 +0000

Write or e-mail to the Better Business Bureau

By: jee

jee — Fri, 18 Nov 2011 01:24:56 +0000

That is very strange and I am now very suspicious to see what my computer from Best Buy has. Thank You for this, I will now be more alert when buying items from best Buy. They always say that the local repair shops are always the best, guess ‘They’ were right. Appreciate the post, thanks.

By: Lil

Lil — Fri, 18 Nov 2011 01:17:28 +0000

I thought about contacting the local media, but I’ll be honest, I’m a little scared to get screwed over by Best Buy. They’re a huge corporation. This happened in June and now we’re in November. I thought about calling consumer protection as well but because I’m in Quebec, people don’t work here so they’re open from like 10-4 while I work from 10-5. I’m really frustrated. I feel like I wrote a 250$ cheque to a criminal, really.

By: tink30

tink30 — Thu, 17 Nov 2011 18:05:15 +0000

A very similar thing happened to me, only with Future Shop. I bought a computer around 2002 and a couple of years later I discovered all sorts of files and info in it that did not belong to me (a lot of it was ‘adult’ material). The files were from earlier than 2002 so I realized my computer had not actually been bought ‘new’ but must have been refurbished or a return that was sold as new.

By: Stahr

Stahr — Thu, 17 Nov 2011 15:12:19 +0000

Write a letter to your local paper. Perhaps you could contact the CTV and get them to do a Consumer Alert show on it…

By: escher7

escher7 — Thu, 17 Nov 2011 13:47:40 +0000

There are lots of small computer places around that are fair and know what they are doing. One such company charged me $12 to bypass a forgotten log-in password. Geek Squad would have charged a minimum of $60 and probably more. But be sure to ask some real geeks. Small guys can be crooked too and uninformed users can misdirect you.

By: Myrna

Myrna — Thu, 17 Nov 2011 07:42:53 +0000

Wow… I think I would still find the other family and let them know..that’s just creepy to know that could happen! Best Buy probably won’t tell the other family. Nice service, can’t believe the just laughed it off.